Senior Account Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Act as the main point of contact for designated customers and channel partners throughout the Netherlands.

• Establish trusted, long-lasting relationships that promote customer success and drive business growth.

• Create and implement account and territory strategies to meet revenue, retention, and strategic growth goals.

• Provide guidance to customers, stakeholders, and executive sponsors, recommending solutions that deliver tangible value.

• Manage and expand customer accounts through renewals, upselling, cross-selling, and identifying new business opportunities.

• Recruit, empower, and nurture channel partners.

• Promote the adoption and expansion of the SOTI ONE Platform while identifying migration and modernization opportunities.

• Collaborate with partners on business planning, pipeline development, lead generation, and demand creation initiatives.

• Forecast and manage sales pipelines, renewals, partner activities, and account metrics.

• Conduct business reviews, account planning sessions, and executive presentations.

• Develop relationships with reseller, VAR, distributor, and technology partner organizations.

• Engage in prospecting through networking, referrals, partner engagement, industry events, and direct outreach.

• Work in tandem with Sales Engineering, Marketing, Customer Success, Professional Services, Product Management, and Support teams.

• Oversee commercial discussions, escalations, and address high-priority issues.

• Stay informed of industry trends, competitive technologies, EMM, UEM, and enterprise software developments.

• Meet and surpass sales quotas, partner objectives, retention goals, and strategic targets.

⛳️ Requirements

• Over 5 years of experience in Account Management, Channel Sales, Business Development, Enterprise Sales, or Partner Management within the High-Tech or SaaS sectors.

• A proven history of driving revenue growth through direct engagement with customers and development of channel partners.

• Experience in managing enterprise customer accounts and cultivating relationships with resellers, distributors, or strategic partners.

• Strong grasp of indirect sales models, channel ecosystems, and partner-led go-to-market strategies.

• Demonstrated success in meeting or exceeding sales quotas, retention objectives, and growth targets.

• Capability to establish and maintain executive-level relationships.

• Proficient in consultative selling, negotiation, and account planning.

• Experience in conducting business reviews, strategic planning sessions, and executive presentations.

• Ability to identify customer needs and align solutions with business objectives.

• Excellent communication, relationship-building, and stakeholder management skills.

• Self-driven and results-oriented; capable of working independently in a dynamic environment.

• Proficient with Salesforce CRM, Microsoft Office Suite, and contemporary sales enablement tools.

• Familiarity with EMM, UEM, SaaS, cybersecurity, endpoint management, or enterprise software solutions is highly desirable.

• Experience with enterprise clients and channel partners in the Belgian market is a strong asset.

• Bachelor's degree in Business, Marketing, Engineering, or equivalent industry experience.

• Experience engaging with customers and partners across the Netherlands and Benelux region.

• Fluent in Dutch and English.

• Formal sales methodology training such as ValueSelling, MEDDICC, Challenger, or SPIN Selling.

• Experience managing Fortune 500 or large enterprise accounts.

🏝️ Benefits

• A culture that fosters personal growth and continuous innovation.

• A fast-paced environment with a global reach.

• Opportunities to work with cutting-edge technologies.

• Involvement in complex and engaging projects.

• Highly collaborative and agile teams.

• Collaborate with leading technology partners.

• Flexible remote work model.