Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary account lead for a portfolio of 5–6 accounts on a daily basis.

• Assist senior strategy leads in managing higher-tier accounts within an account management role.

• Create and present client reports and presentations, focusing on deck development and storytelling techniques.

• Work in conjunction with channel teams to establish test-and-learn roadmaps.

• Convert insights into actionable and prioritized next steps across various service channels.

• Stay informed on emerging trends in e-commerce and marketing, providing clients with industry and platform updates.

• Oversee cross-channel initiatives, ensuring timely project completion in line with company standards.

• Work collaboratively with cross-functional teams to ensure execution aligns with client strategic objectives.

• Assist in managing cross-channel budgets and confirming monthly financials.

• Cultivate a strong understanding of search, social, and programmatic channel capabilities.

• Maintain daily client relationships, fostering trust through effective communication, strategic alignment, and accountability.

• Lead business reviews that encompass insights, performance trends, and growth strategies.

• Anticipate client needs and proactively address potential issues.

• Manage key deliverables and account operations through effective project management.

• Identify and implement improvements in account management workflows and feedback processes.

• Oversee performance insights and develop reporting frameworks.

• Prepare and present account performance reports that focus on results, industry trends, and growth opportunities.

⛳️ Requirements

• A minimum of 5 years of experience in digital marketing, performance media, or account management, preferably in an agency or e-commerce setting.

• Proficient knowledge of paid media channels, including search, social, and/or programmatic.

• Comprehensive understanding of the capabilities of paid media platforms.

• Exceptional project management and organizational abilities.

• Capability to manage multiple accounts and deliverables concurrently.

• Comfortable overseeing daily client communications and fostering trusted relationships with client-side marketers.

• An analytical mindset, with a keen interest in funnel optimization, attribution, and data storytelling.

• Aspiration to advance from account management to strategic leadership roles.

• Proactive, adaptable, and effectively communicates with clarity.

• Skillful in translating complex details into digestible updates for clients and internal teams.

• Ability to excel in a fast-paced, performance-oriented environment.

• Legally authorized to work in the United States of America.

• Must indicate whether employment visa sponsorship will be necessary.

🏝️ Benefits

• Accelerated opportunities for career advancement and leadership roles.

• Direct mentorship and collaboration with senior leaders across various departments.

• A talented, supportive, and passionate team environment.

• Comprehensive medical, dental, vision, STD, LTD, and life insurance coverage at 100%.

• 401K plan with company matching contributions.

• Generous paid time off (PTO) and holiday allowances.

• A day off during the week of your birthday.