Senior Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Cultivate and expand relationships with key client accounts.

• Attain clients' marketing goals through tailored branded merchandise solutions.

• Guarantee timely and budget-conscious delivery of solutions.

• Take ownership of the overall client experience.

• Oversee revenue responsibilities for a portfolio of key accounts, achieving targeted revenue growth and margin.

• Increase revenue from existing accounts by showcasing HALO's capabilities.

• Handle projects with diverse clients, timelines, priorities, costs, and logistical challenges.

• Create innovative and precise quotes and presentations utilizing unique product ideas.

• Formulate sourcing and quoting strategies by leveraging vendor relationships and internal resources.

• Integrate new clients into HALO's operational procedures, including ordering, approvals, quality assurance, and production.

• Manage client expectations by effectively communicating project changes, order timelines, and status updates.

• Contribute to acquiring new client accounts.

• Maintain thorough records of quotes, orders, and art proofs.

• Generate reports to track open orders and billing progress.

• Collaborate as part of a national team while exemplifying HALO's values.

⛳️ Requirements

• Minimum of 5 years in similar client-facing sales positions is essential.

• At least 5 years of experience in the promotional product industry is required.

• A minimum of 5 years in a project management role is necessary.

• Advanced understanding of manufacturing and decoration processes, supplier resources, and product resources.

• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

• Experienced with ERP systems.

• Exceptional oral, written, and interpersonal communication skills.

• Ability to perform under tight deadlines while maintaining a high level of accuracy.

• Capable of making informed decisions and prioritizing tasks effectively.

• Ability to thrive in a goal-oriented, deadline-driven environment while working autonomously.

• A motivated learner eager to engage in training, mentorships, and challenging assignments.

• Preferred: Over 8 years of experience in the promotional products industry.

• Preferred: Bachelor's degree in marketing, communications, or a related field.

• Preferred: Proficiency in Microsoft Teams.

🏝️ Benefits

• Comprehensive Medical, Dental, Vision, Life, and Disability insurance coverage across the nation.

• Availability of Voluntary Benefits.

• 401(k) Retirement Savings Plan.

• Health Savings Accounts (HSA).

• Flexible Spending Accounts (FSA).

• On-the-job training opportunities.

• Access to complementary training programs.

• Career mentorship programs.

• Opportunities for stretch assignments.

• Internal promotion pathways.

• Leadership development experiences.

• Flexible scheduling options.

• Hybrid work arrangements available for most positions.

• Recognition awards that can be redeemed for gift cards, trips, concerts, and merchandise.

• Reasonable accommodations provided for individuals with disabilities.