Senior Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Act as the main point of contact for a diverse portfolio of client accounts spanning various industries.

• Establish and nurture trusting relationships with client stakeholders and internal teams.

• Facilitate performance reviews, strategic planning meetings, and client presentations.

• Oversee daily account communications and operational priorities.

• Collaborate with internal specialists to ensure timely project delivery that meets client expectations.

• Track campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives.

• Proactively identify risks and partner with delivery teams to devise effective solutions.

• Keep accurate project documentation and account records utilizing project management tools.

• Create strategic account growth plans and consistently review business opportunities with clients.

• Spot upselling opportunities and broaden client services to foster long-term business growth.

• Professionally represent the organization in all client interactions.

⛳️ Requirements

• Over 5 years of experience in a client-facing role within a digital marketing or performance marketing agency.

• Demonstrated experience in managing multiple mid-to-large client accounts concurrently.

• Deep understanding of Google Ads (Search, Display, Performance Max), Programmatic advertising (DV360), Paid Social (Meta, LinkedIn, etc.), and SEO strategies.

• Ability to perform creative development and basic marketing automation tasks.

• Experience providing guidance on web development and landing page optimization projects.

• Exceptional verbal and written communication skills.

• Strong strategic thinking and analytical capabilities.

• Excellent organizational and project management proficiency.

• Capability to make informed decisions in a fast-paced environment.

• Team-oriented mindset with a proactive, solution-focused approach.

• Proficient in Google Workspace, Microsoft Office, CRM platforms, and project management tools such as Monday.com, Asana, or HubSpot.

• Experience with performance creative strategy and creative testing methodologies.

• Familiarity with marketing automation platforms like Klaviyo, HubSpot, or Mailchimp.

• Background in supporting clients in highly competitive or regulated sectors such as e-commerce, legal services, or consumer products.

🏝️ Benefits

• Fully remote work environment

• Stable, long-term collaboration

• Clear scope of responsibilities and structured workflows

• Training and onboarding support

• Opportunity to work with international teams

• Exposure to modern tools and professional processes

• Supportive and collaborative work culture

• Opportunity for skill development and career growth