Senior Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Drive revenue growth and enhance gross margin through strategic new business initiatives and the expansion of current customer relationships.

• Meet sales, gross margin, and new business goals.

• Create and implement account and territory strategies.

• Build and maintain a sales pipeline through prospecting, developing opportunities, and closing deals.

• Manage complex sales opportunities that involve multiple decision-makers, technical requirements, pricing factors, and lengthy sales cycles.

• Cultivate trusted relationships with key customer stakeholders and act as a strategic business partner.

• Utilize consultative selling techniques to suggest product, pricing, service, and supply-chain solutions.

• Conduct business reviews and leverage scorecards, EVE tools, CRM data, and approved sales tools to assess account performance.

• Create sales forecasts, budgets, opportunity plans, and strategic growth initiatives.

• Lead pricing discussions and commercial negotiations.

• Keep track of competitive threats, market trends, and evolving customer needs.

• Coordinate resources from Marketing, Technical, Product Management, Customer Service, Supply Chain, and Finance.

• Collaborate with suppliers and channel partners.

• Provide sales leadership with customer, market, and competitive intelligence.

• Support marketing initiatives, industry events, trade shows, supplier programs, and customer-focused promotional activities.

• Maintain precise CRM records, opportunity details, sales activities, forecasts, and performance metrics.

• Share account management strategies, market insights, and commercial knowledge with the sales team.

• Operate independently while demonstrating ownership, accountability, and follow-through.

• Provide timely updates to sales leadership and carry out other assigned tasks.

⛳️ Requirements

• High school diploma or GED.

• A minimum of 5 years of progressive experience in sales, account management, distribution, manufacturing, or a related commercial field.

• Proven success in developing new business, broadening strategic customer relationships, and meeting revenue and gross margin targets.

• Experience in managing complex accounts, sales opportunities, or customer relationships that involve multiple stakeholders.

• Strong commercial and financial understanding, including pricing, profitability, forecasting, and account performance analysis.

• Solid technical aptitude and the ability to comprehend customer applications, materials, processing needs, and solution alternatives.

• Proven capacity to formulate account strategies, manage a sales pipeline, negotiate effectively, and secure new business.

• Exceptional verbal, written, presentation, negotiation, and interpersonal communication abilities.

• Strong organizational skills, self-driven motivation, and the capability to establish priorities and work independently in a fast-paced environment.

• Ability to influence and coordinate cross-functional teams without direct authority.

• Willingness to travel extensively, up to 75%, including overnight stays.

• Legal authorization to work in the United States; employment visa sponsorship is not available.

• Preferred: Bachelor's degree in plastics or polymer engineering, business, chemistry, or a related field.

• Preferred: Prior sales experience in plastics, polymers, specialty materials, chemicals, or related distribution sectors.

• Preferred: Experience managing large, strategic, or multi-location customer accounts.

• Preferred: Experience leading complex negotiations and establishing long-term commercial agreements.

• Preferred: Proficiency in Microsoft Word and Excel, along with experience using SAP and CRM systems.

🏝️ Benefits

• Employment at will for an indefinite duration.

• Equal Opportunity Employer.