Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for designated client accounts

• Cultivate and maintain relationships across more than 15 active client accounts each month

• Lead discussions on digital marketing strategies, including SEO, PPC, website development, and AI-enhanced visibility

• Collaborate with internal marketing, design, and development teams to implement client initiatives

• Oversee client requests and manage smaller website and marketing projects

• Deliver presentations on campaign performance, insights, and outcomes to clients

• Inform clients about digital marketing strategies and the services available to them

• Recognize opportunities for account expansion through upselling and fostering long-term relationships

• Engage in internal meetings and client-focused strategy sessions

• Establish trust through proactive communication and outstanding client service

⛳️ Requirements

• Minimum of 3 years of experience in account management, handling local, regional, or national accounts

• Experience in Professional Services (Legal, Accounting, Mortgage) or Home Services (HVAC, Plumbing, Roofing, Restoration) sectors

• Comprehensive knowledge of digital marketing, including SEO, PPC, and website management

• Familiarity with AI tools such as ChatGPT, Gemini, or similar technologies and their impact on online visibility

• Proven experience managing client projects related to websites

• Ability to handle over 15 active client accounts simultaneously with ease

• Exceptional communication and presentation skills

• Strong organizational and time management capabilities

• Ability to work independently in a fully remote setting

• Excellent collaboration skills and good judgment in engaging subject-matter experts when necessary

• Willingness to develop into a leader for strategic marketing discussions with internal assistance

• Experience in enhancing client relationships through consultative upselling (preferred)

• Previous experience in an agency setting (preferred)

• Strong grasp of performance reporting and digital marketing analytics (preferred)

• Experience collaborating with cross-functional marketing teams (preferred)

🏝️ Benefits

• Competitive Salary

• Commission & Bonus Opportunities

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off (PTO)

• On-the-Job Training

• Career Advancement Opportunities

• Fully Remote Work Environment

• No Weekend Work