Senior Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive new business growth within a designated portfolio of existing client accounts.

• Foster robust customer relationships through ongoing, proactive outreach and account engagement.

• Recognize whitespace, explore new use cases, and identify unmet business requirements for additional AMCS products and solutions.

• Maintain sales activities via calls, emails, virtual meetings, account reviews, and targeted campaigns.

• Formulate and implement account plans aimed at prospecting, creating opportunities, and generating new revenue.

• Conduct discovery sessions with new stakeholders and business units.

• Present solutions, craft proposals, negotiate commercial terms, and secure new business deals.

• Collaborate with Customer Success, Solutions Consulting, Marketing, and other internal teams.

• Establish connections with users, business leaders, and decision-makers across customer accounts.

• Ensure accurate tracking of account, activity, pipeline, and forecast data within the CRM system.

• Promote additional AMCS products and solutions within established client accounts.

• Review weekly sales activities, pipeline developments, forecasts, and account priorities with management.

• Participate in both internal and external self-development and training initiatives.

⛳️ Requirements

• A minimum of 3 years of proven success in a quota-carrying B2B sales or account management position.

• Experience in generating new business within existing client accounts through whitespace identification, prospecting, and solution selling.

• Proven ability to handle a high volume of customer interactions and multiple opportunities at various stages.

• Background in selling software, SaaS, technology, or business solutions using a consultative sales approach.

• Strong skills in discovery, presentation, negotiation, and closing.

• Capability to build relationships with various stakeholders across mid-market customer organizations.

• Understanding of business operations and the ability to link customer needs to solution value.

• Proficiency in utilizing CRM and sales engagement tools for managing activities, pipeline, and forecasts.

• Excellent written and verbal communication, prioritization, and organizational abilities.

• A customer-focused growth mindset with a strong commitment to follow-through.

• Critical thinking, adaptability, and problem-solving abilities to meet changing customer needs.

• Willingness to travel as necessary.

• Bachelor’s degree or equivalent practical experience is preferred.

🏝️ Benefits

• Opportunities for self-development and training, both internally and externally.