Senior Account Manager

This is a fully remote position, open to applicants in Arizona, +27 more states.

📋 Description

• Serve as a client-facing consultant to identify, develop, and implement digital marketing initiatives and programs for enterprise clients.

• Act as the main point of contact for assigned clients and oversee account-related tasks.

• Lead or assist in account strategy formulation and enhancement for at least 80% of accounts.

• Collaborate with clients and internal team members to ensure consistent client success across various accounts.

• Provide strategic guidance to clients while mentoring and directing junior team members.

• Cultivate and sustain an understanding of clients’ business goals, industries, and target audiences.

• Monitor account performance against established KPIs, communicate outcomes, and deliver analysis.

• Oversee project timelines, budgets, and deliverables effectively.

• Ensure prompt and precise communication with clients.

• Review account performance with leadership to identify growth opportunities.

• Manage the financial health of accounts, including forecasting, budgeting, and invoicing.

• Foster relationships with senior client stakeholders and decision-makers.

• Stay updated on digital marketing trends, technologies, and best practices.

• Assist in new business initiatives, introductory prospect calls, content creation, and new business presentations.

• Provide leadership and professional development support to junior team members.

• Engage in team brainstorming sessions, training, planning meetings, outings, and engagement activities.

⛳️ Requirements

• Minimum of 5–7 years of experience in marketing account management within an agency setting.

• Strong understanding of digital marketing strategies, including SEO, PPC, social media, email marketing, and content marketing.

• Exceptional communication and interpersonal skills.

• Ability to manage multiple projects concurrently while meeting tight deadlines.

• Familiarity with project management tools and software.

• Proven history of driving revenue growth and fostering long-term client relationships.

• A proactive “lean in” attitude, eager to immerse oneself in understanding the client’s business.

• Legally authorized to work in the United States.

• Must not require employment visa sponsorship, or must disclose any future sponsorship needs.

🏝️ Benefits

• Remote work flexibility with the option to work from the Boston office or remotely from selected U.S. states.

• Generous paid vacation benefits that increase annually.

• 14 company holidays.

• Summer Fridays from Memorial Day through Labor Day.

• 401K plan with a 4% Safe Harbor employer match after one year.

• Financial literacy services provided through the retirement provider.

• Complimentary life insurance coverage.

• Short-term disability coverage.

• Healthcare plans with 80% employer coverage for medical and dental premiums.

• 100% employer coverage for vision.

• Option to participate in FSA.

• Commuter benefits utilizing pre-tax funds, saving up to 40% annually.

• Monthly team-led webinars.

• Exclusive 829-cohort based learning opportunities.

• Access to digital course platforms.

• Funding opportunities for national conferences and events.

• Team outings and engagement activities.