Senior Account Executive – Spain

This is a fully remote position, open to applicants in Spain.

📋 Description

• Develop a client portfolio in the Spanish market from the ground up.

• Manage the entire sales cycle: initiating contact, conducting discovery, showcasing value, negotiating, and closing deals.

• Concentrate on acquiring new business with mid-to-large enterprises that have substantial customer service operations.

• Collaborate with the CEO to define priority accounts and segments in Spain.

• Utilize professional networks to arrange qualified meetings with decision-makers.

• Generate opportunities through prospecting, participating in industry events, leveraging referrals, and engaging partners.

• Recognize business challenges with clear economic benefits and confirmed budgets.

• Develop business cases and conduct client-focused demonstrations focused on cost reduction, quality, and productivity.

• Coordinate pre-sales and technical assistance while maintaining ownership of opportunities.

• Negotiate terms and finalize recurring contracts within commercial parameters.

• Build relationships with multiple stakeholders in each account.

• Keep an accurate pipeline, CRM, and forecasts with the support of AI agents.

• Identify growth opportunities within existing accounts in collaboration with the Customer Success team.

• Provide structured insights about the market, clients, and competitors to the Product team.

• Travel frequently for client meetings throughout Spain.

• Report directly to the CEO.

⛳️ Requirements

• 5+ years of experience in B2B technology sales.

• Demonstrated success in acquiring new B2B clients in Spain, with personally closed deals.

• Experience in selling conversational AI, CCaaS, contact center software, speech analytics, customer service automation, or similar solutions.

• Established professional relationships with decision-makers in Customer Service, Contact Center, Operations, CX, Digital Transformation, or IT.

• Ability to transform relationships into meetings and establish new ones through self-driven prospecting.

• Complete ownership of the sales cycle, from initial contact to contract signing.

• Experience in negotiating recurring contracts with multiple stakeholders and managing longer sales cycles.

• Strong discipline in qualification, follow-up, and forecasting.

• Capability to work autonomously within a lean local structure with central support.

• Willingness to travel across Spain and engage with clients face-to-face.

• Native or fully professional Spanish and proficient working English.

• Legal eligibility to work in Spain.

• Nice to have: individual quota experience at a vendor in the contact center or CX technology sector.

• Nice to have: experience in building a pipeline independently without reliance on inbound leads or a major brand.

• Nice to have: a proven track record of selling to banking, insurance, utilities, telecom, or BPOs.

• Nice to have: curiosity and a willingness to utilize AI agents daily.

• Nice to have: experience in developing business cases focused on cost reduction, quality enhancement, and productivity improvement.

🏝️ Benefits

• Competitive base salary plus an appealing variable component based on the business you close.

• Health insurance.

• Remote-first culture, providing flexibility to organize your week around client needs.

• AI agents and central product support to alleviate your workload.

• Opportunities for training, attending conferences, industry events, and occasional team gatherings.