Senior Account Executive

atDigitalOceanRemoteUS flagCaliforniaFull-timeAccount ExecutiveSenior$160k – $190k/year

Posted 3 days ago

This is a fully remote position, open to applicants in California.

πŸ“‹ Description

β€’ Identify, engage, and secure promising AI startups within the Bay Area ecosystem.

β€’ Serve as the primary contact for business and technical needs, managing relationships with high-potential accounts.

β€’ Advocate for clients internally and collaborate with support and engineering teams to eliminate technical barriers.

β€’ Foster account growth through continuous engagement and the identification of new opportunities.

β€’ Oversee and negotiate contract renewals, clearly communicating feature value to facilitate expansion and upselling.

β€’ Collaborate with marketing, product, and customer success teams to ensure a superior customer experience.

β€’ Convert customer feedback into actionable insights for the development of the Product and Engineering roadmap.


⛳️ Requirements

β€’ Minimum of 5 years experience as an account executive or account manager for a technical product, or as a sales or support engineer.

β€’ Required experience in Cloud Infrastructure and AI.

β€’ Self-motivated individual capable of efficiently prioritizing tasks.

β€’ Demonstrated experience in contributing to onboarding and customer success processes.

β€’ Exceptional written and verbal communication skills.

β€’ Experience in relationship management.

β€’ Ability to gather and relay constructive customer feedback effectively.

β€’ Established network of AI startups, founders, and accelerators, or a willingness to develop one.


🏝️ Benefits

β€’ Incentive compensation in accordance with the applicable sales compensation plan.

β€’ Potential eligibility for a new hire equity grant, subject to plan terms and local eligibility.

β€’ Reimbursement for relevant conferences, training, and education, following company policy.

β€’ Flexible time off.

β€’ Opportunities for local team meetups.

β€’ Support for mental health and well-being.

β€’ Employee Stock Purchase Program available in participating countries.

β€’ Access to professional development resources.

β€’ Commitment to equal-opportunity employment.

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