Senior Account Executive

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee key client relationships and manage direct reports.

• Collaborate closely with the Client Strategy Director to implement and track client business plans, forecasts, and daily operational tasks.

• Lead the client team to ensure efficient client service and contribute to both client and agency growth.

• Guarantee adherence to client service charters and overall client servicing standards.

• Address client and campaign challenges while providing support and guidance to the team.

• Partner with the Media Lead to establish individual client KPIs and ensure these objectives are achieved.

• Deliver operational excellence by following, evolving, and enhancing existing processes.

• Assist in managing and facilitating internal training sessions.

• Identify requirements for system and tool improvements and conduct testing as needed.

• Provide precise client forecasts to the Management Team and keep them regularly updated.

• Exhibit best-practice planning and oversee the quality of outputs.

• Cultivate and maintain relationships with Media Owners.

• Share informed perspectives on vendor news and activities.

• Mentor colleagues and individuals outside the organization.

⛳️ Requirements

• In-depth knowledge of the OOH media landscape.

• Experience in OOH planning and/or communications planning for clients with substantial OOH expenditure.

• Strong relationship management abilities and effective communication skills across all organizational levels, both internally and externally.

• Capability to deliver exemplary client service standards.

• Proactive team player with the ability to manage and inspire others.

• Commercially minded.

• Comprehensive understanding of the strategy and objectives of primary accounts.

• Experience in negotiating pricing and booking campaigns.

• Proven ability to resolve complex client and team issues.

• Familiarity with OOH media planning and client servicing.

• Ability to adhere to company and departmental policies and procedures.

🏝️ Benefits

• Access to best-in-class learning and development opportunities.

• Clear pathways for career growth.

• Competitive total rewards package.

• Opportunities for global team collaboration and exposure.