Senior Account Director

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Establish and nurture trusted relationships with senior stakeholders at both Adobe and Merkle.

• Act as a strategic advisor regarding partnership priorities and opportunities for growth.

• Collaborate with product, consulting, engineering, delivery, and account teams to enhance the development, adoption, and market success of Adobe-based solutions.

• Represent Merkle in high-level discussions with clients and partners.

• Simplify complex technology capabilities into clear business outcomes and strategic recommendations.

• Identify market opportunities, customer needs, and industry trends.

• Guide solution strategy, partnership investments, and go-to-market initiatives.

• Lead discussions around digital experiences, commerce, customer data, personalization, and marketing technology solutions.

• Highlight Merkle's Digital Transformation capabilities and effectively position the organization in the market.

• Influence and align various stakeholder groups to achieve common goals and deliver measurable results for clients and the business.

⛳️ Requirements

• Over 12 years of experience in consulting, account leadership, partnership management, digital transformation, technology services, or a similar field.

• Proven experience working with enterprise clients and executive stakeholders.

• A track record of successfully leading complex, cross-functional initiatives.

• Excellent communication, relationship-building, and stakeholder management abilities.

• Capacity to influence decisions without having direct authority.

• Experience in translating business objectives into actionable strategies and solutions.

• Familiarity with Adobe Experience Cloud solutions is preferred.

• Knowledge of Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Adobe Experience Manager (AEM), Adobe Analytics, Adobe Target, or similar technologies is preferred.

• Experience in alliance management, product strategy, solution commercialization, or customer experience transformation is preferred.

• Background in consulting, professional services, or technology organizations is preferred.

• Understanding of AI-enabled marketing or customer experience solutions is preferred.

🏝️ Benefits

• Medical, vision, and dental insurance.

• Life insurance.

• Short-term and long-term disability insurance.

• 401(k) plan.

• Flexible paid time off.

• At least 15 paid holidays each year.

• Paid sick and safe leave.

• Paid parental leave.

• Applicable state and local employee leave benefits.