Senior Account Development Executive

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and enhance a portfolio of current school clients, serving as their main contact.

• Cultivate trustworthy relationships with stakeholders to comprehend their needs, challenges, and goals.

• Facilitate regular virtual and in-person meetings with customers.

• Promote customer satisfaction, retention, and the long-term growth of accounts.

• Recognize and capitalize on upselling and cross-selling opportunities within the iSAMS portfolio.

• Manage the complete sales process from identifying opportunities to negotiation and closing.

• Meet sales objectives by nurturing existing accounts and developing a robust pipeline.

• Provide product presentations and demonstrations.

• Negotiate commercial contracts.

• Enhance customer utilization and adoption of iSAMS.

• Introduce additional functionalities, products, and services that meet school needs.

• Communicate product updates, features, and advancements.

• Relay customer feedback to internal teams to refine products and services.

• Maintain customer records, sales opportunities, and pipeline forecasts using Salesforce.

• Prioritize accounts to optimize commercial prospects.

• Collaborate with Sales, Marketing, Customer Support, and other internal teams.

• Participate in customer meetings, industry events, conferences, and exhibitions as necessary.

• Keep abreast of developments in the education technology market and competitors.

⛳️ Requirements

• Demonstrated experience in Account Management, Customer Relationship Management, or a comparable sales-focused role.

• Proven ability to manage multiple customer accounts while achieving sales targets.

• Strong history of expanding existing business through upselling, cross-selling, and account development.

• Exceptional relationship-building capabilities with the ability to engage and influence stakeholders at various levels.

• Solid commercial insight, negotiation skills, and capacity to handle objections.

• Skilled at managing a sales pipeline, prioritizing opportunities, and working autonomously.

• Confident communication and presentation skills, both virtually and in-person.

• Proactive, organized, and results-oriented mindset.

• Comfortable utilizing CRM systems and technology to maintain customer relations.

• Valid driving license and readiness to travel for customer meetings.

• Previous experience in selling SaaS, software, or technology solutions.

• Background in the education or EdTech sector.

• Familiarity with school management information systems, especially iSAMS.

• Experience with Salesforce.

🏝️ Benefits

• Opportunities for continuous learning and career advancement.

• A culture that values diversity and empowers each individual.

• Work that impacts millions globally.

• Adjustments or accommodations available during the hiring process.

• Remote work options.