Senior Account Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Acquire comprehensive knowledge of client projects through mentorship from seasoned staff while managing client relationships.

• Offer assistance to Directors, Account Managers, and Account Executives.

• Collaborate with production, sales, graphic design, data processing, digital, media, and accounting teams.

• Ensure that projects align with client requirements and are delivered punctually and with high quality.

• Serve as a liaison and provide support for clients, the strategic account management team, and internal operations units.

• Cultivate and sustain strong client relationships while delivering exceptional client service.

• Implement, schedule, and oversee campaigns.

• Organize omnichannel direct marketing strategies and input project details into the project management database.

• Monitor project milestones, deliverables, progress, and timelines.

• Prepare and manage weekly client status reports.

• Review and authorize mockups in accordance with client standards.

• Communicate file-processing specifications and updates related to client requirements and SOPs.

• Validate data segmentation and counts against planned projections.

• Verify seed records.

• Keep track of schedules and modifications.

• Prepare for and engage in client meetings, including agendas and recaps.

• Conduct quality control across all project facets.

• Ensure timely and budget-compliant completion of projects.

• Input information into RKD technology and systems for guidance, workflows, tracking, and solutions.

• Collaborate with clients and function as an internal advocate for their initiatives within the agency.

⛳️ Requirements

• A bachelor's degree is preferred; however, an associate degree or a minimum of 2 years of relevant experience in project management is essential.

• Must be results-driven.

• Exceptional oral and written communication skills are required.

• Capability to perform under pressure and meet deadlines is crucial.

• Strong attention to detail and precision is necessary.

• Excellent organizational abilities are required.

• Proficiency in Microsoft Word, Excel, and PowerPoint is preferred.

• Experience with nonprofit organizations and/or direct marketing agencies is advantageous.

• This position does not offer sponsorships.

🏝️ Benefits

• Comprehensive benefits package.

• Remote-first work structure.