SDR – Pre-Sales Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Initiate contact with leads obtained through WhatsApp, Instagram, Google, phone, and various other channels.

• Respond to leads in a timely, courteous manner while employing a consultative approach.

• Assess their profile, needs, purchasing timeline, and buying potential.

• Qualify leads and document them in the CRM system.

• Follow up with leads and reactivate dormant customers.

• Arrange appointments with sales representatives.

• Pass on qualified opportunities to the sales team.

• Monitor performance indicators and assist in prospecting campaigns.

• Achieve targets for contacts, lead qualification, and appointment scheduling.

⛳️ Requirements

• High school diploma.

• Minimum of 6 months experience in customer service, telemarketing, pre-sales, or sales.

• Excellent verbal and written communication abilities.

• Demonstrated agility, organization, and discipline in follow-up processes.

• Familiarity with WhatsApp, telephone communication, social media, and digital tools.

• Experience as an SDR, in pre-sales, or in commercial customer service is advantageous.

• Knowledge of CRM systems and sales funnels is a plus.

• Background in interior design, furniture, architecture, construction, or high-end products sectors is beneficial.

• Understanding of prospecting, sales, or negotiation techniques is an asset.

• Proactive, communicative, organized, persistent, and results-driven individual.

• Capability to collaborate effectively within a team, possess active listening skills, and demonstrate a sense of urgency.

🏝️ Benefits

• Opportunity for remote work.

• Independent Contractor (PJ) status.