School Operations Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Supervise all members of the school operations team.

• Develop and implement processes and procedures for the daily operations of a statewide online school.

• Oversee student records management, local and state testing, attendance and truancy tracking, as well as office and facilities management.

• Address and manage escalated needs for staff, students, and families regarding school procedures, technology systems, and materials.

• Act as a liaison between school team members and the broader Accel team to pinpoint operational needs and ensure alignment of school-level procedures with organizational objectives.

• Participate as a member of the school leadership team.

• Collaborate with school administrators to create, document, and electronically archive operational procedures and workflows.

• Conduct audits of procedures and identify opportunities for streamlining and enhancement.

• Monitor compliance with Department of Education and sponsor policies, compliance items, and state educational laws.

• Manage student information in accordance with state and federal regulations.

• Coordinate communication with external vendors as required.

• Perform other assigned responsibilities.

⛳️ Requirements

• Bachelor’s Degree required; Master’s Degree preferred.

• Proficiency in Microsoft Office and Google Suite applications.

• Strong skills in spreadsheets, including basic and intermediate formulas and functions.

• Previous experience in managing compliance with laws and regulations.

• Prior experience in creating and documenting procedures and workflows.

• Ability to handle confidential information with discretion and maintain confidentiality.

• Reliable, dependable, and possess a trustworthy work ethic.

• Capability to manage difficult or emotional client situations effectively.

• Ability to make informed judgments after gathering relevant information.

• Mature attitude with insights into matters affecting the department, self, and/or company welfare.

• Proven leadership and management skills.

• Excellent written and verbal communication abilities.

• Ability to work under pressure, prioritize tasks, execute responsibilities, and consistently meet deadlines.

• Customer service-oriented mindset.

• Willingness to learn new technologies and acquire new skills through independent study and professional training.

• Ability to work independently as well as contribute to a team environment.

• Understanding and capability to manage confidential information appropriately.

• Ability to lift 25 lbs.

• Must pass federal and state criminal background checks.

• Eligibility is open to residents of Washington.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term disability insurance.

• Short-term disability insurance.

• 10 paid holidays annually.

• Paid Time Off for sick leave, vacation, and personal absences.

• Choice of 4 health insurance plans, including co-pay and High Deductible Health Plans.