Scheduling Manager

This is a fully remote position, open to applicants in Utah.

📋 Description

• Lead and guide a manager responsible for the daily operations of the Scheduling Analyst team.

• Directly oversee, mentor, and nurture a group of scheduling analysts.

• Promote accountability, collaboration, and continuous improvement through one-on-one sessions and team meetings.

• Develop tailored metrics for designated scheduling analysts.

• Serve as the escalation point and advisor for scheduling, timesheets, and Scheduling Analyst responsibilities.

• Participate in vendor meetings with healthcare organizations and relay meeting information to scheduling analysts.

• Act as a liaison between internal teams and outsourcing partners to ensure alignment of operational objectives and resolve scheduling conflicts.

• Manage and maintain scheduling tools effectively.

• Ensure the Locumsmart system is clean and accurate.

• Evaluate scheduling performance, identify trends, and propose process enhancements.

• Function as the final escalation point for scheduling-related issues, processes, and responsibilities.

• Collaborate with HCO and Vendor Account Managers, Education, Implementation, Client Success, and other cross-functional teams.

• Act as a subject matter expert on Locumsmart technology and scheduling tools.

• Own and advocate for the development backlog of Scheduling Analysis.

• Design and enhance workflow processes to improve operational efficiency and support business growth.

• Partner with Business Intelligence for reporting requests and performance indicators.

• Develop projections for departmental budgets, hiring strategies, and team KPIs.

⛳️ Requirements

• Demonstrated experience in scheduling, operations management, or a related field, ideally within a VMS or similar environment.

• Strong leadership capabilities with the ability to guide a team leader, manage a team, and cultivate a high-performance culture.

• Exceptional analytical, organizational, and problem-solving skills.

• Proven ability to effectively manage relationships with outsourcing or third-party partners.

• Proficient in scheduling and workforce management tools and systems.

• Excellent communication and interpersonal skills for collaboration with cross-functional teams and stakeholders.

• Ability to multitask effectively across various technologies.

• College-level education or equivalent professional experience.

• At least 4 years of experience in healthcare staffing, VMS, or with a locum tenens vendor.

• Familiarity with Locumsmart Platform, Trello, Jira, Qgenda, ShiftAdmin, or AMION.

• Previous experience with other VMS platforms.

• Proficiency in Microsoft Office Suite.

🏝️ Benefits

• 401(k) retirement plan with company matching.

• Comprehensive healthcare benefits, including medical and dental coverage.

• Onsite health centers available for employees.

• Corporate wellness programs to promote health and well-being.

• Complimentary behavioral health appointments.

• Flexible work schedules, including options for remote work.

• Recognition programs offering rewards such as trips, cash, and paid time off.

• Paid parental leave for new parents.

• Coverage for fertility treatments.

• Adoption assistance available.

• Marriage counseling services offered.

• Access to free LinkedIn Learning courses.

• Volunteer time off to support community involvement.

• Employee-driven matching grants to support charitable contributions.

• Tuition reimbursement programs to encourage professional development.