Scheduling Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Professionally respond to incoming calls, ensuring a positive first impression.

• Conduct outbound calls for scheduling, confirmations, follow-ups, and coordination purposes.

• Accurately take messages and relay essential information in a timely manner.

• Address enquiries clearly and patiently, employing a solutions-oriented approach.

• Oversee and maintain calendars for school visit scheduling.

• Coordinate timetables among various stakeholders to prevent scheduling conflicts.

• Dispatch confirmations, reminders, and updates as necessary.

• Modify or rearrange appointments as required.

• Ensure that scheduling systems are precise and kept current.

• Carry out data entry and manage documentation effectively.

• Maintain accurate records, databases, and internal systems.

• Organise files to guarantee easy access to information.

• Assist with operational workflows and daily coordination tasks.

• Help improve administrative processes for greater efficiency.

• Provide support to internal teams and facilitate cross-departmental coordination.

• Ensure that tasks are executed accurately and completed punctually.

• Deliver reliable support for general business requirements.

⛳️ Requirements

• Candidate must be based in the Philippines.

• Demonstrated experience in scheduling, administrative support, customer service, or related roles.

• Exceptional attention to detail accompanied by strong organisational skills.

• Confident and professional demeanor when handling phone calls.

• Strong written and verbal communication capabilities.

• Ability to efficiently manage multiple tasks and prioritize responsibilities.

• High level of reliability, accountability, and consistency in work.

• Comfortable working independently with minimal oversight.

• Familiarity with scheduling tools, calendars, or basic CRM systems is advantageous.

• Possess a problem-solving attitude with a proactive approach to daily responsibilities.

• Proficient in Google Workspace (Gmail, Calendar, Sheets, Docs).

• Experience with Calendly or similar scheduling applications.

• Knowledge of basic CRM systems.

• Proficient in Zoom, Microsoft Teams, or Google Meet.

🏝️ Benefits

• 100% remote work environment.

• Work from the comfort of your home.

• Alignment with Australian business hours for effective collaboration.