Salesforce Marketing Cloud Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage in Salesforce Marketing Cloud implementation, support, and/or operational projects.

• Set up Salesforce Marketing Cloud products, including Email Studio, CloudPages, Content Builder, Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Mobile Push, and Contact Builder.

• Configure extended features such as Marketing Cloud Personalization, Customer Data Platform, Account Engagement, Intelligence, and Advertising Studio.

• Act as the main point of contact for the client.

• Define the proposed solution, oversee its development, and ensure the quality of the final output.

• Suggest Marketing Automation best practices at strategic, tactical, and functional levels.

• Align business needs, products, and functionalities while collaboratively creating blueprints.

• Manage the backlog and ensure user stories align with business requirements and priorities.

• Coordinate with the configuration/development team.

• Review and validate project deliverables.

• Develop reports, analyses, and optimization recommendations following the go-live phase.

• Conduct training sessions and create engaging presentations.

• Collaborate during kickoffs, daily stand-ups, status meetings, discovery sessions, blueprint validation, quality assurance, UAT, and retrospectives.

• Keep track of Salesforce Marketing Cloud releases, new products, updates, and deprecations.

⛳️ Requirements

• Advanced or fluent English proficiency.

• Over 5 years of relevant experience.

• Capability to work as a consultant, bridging business, strategy, and technology.

• Previous experience as a Salesforce Marketing Cloud Consultant.

• Strong expertise in Marketing Cloud Engagement and Data Cloud.

• Proven ability to implement, evolve, and continuously enhance solutions.

• Technical proficiency in SQL and JavaScript.

• Solid understanding of data management and integrations.

• Ability to design solutions that enhance operational agility and efficiency.

• Experience with Marketing Cloud Personalization and Account Engagement.

• Salesforce Marketing Cloud Engagement Consultant certification required.

• Data Cloud certification is necessary.

🏝️ Benefits

• Opportunities for growth.

• Culture driven by values.

• International career possibilities.

• An environment designed to foster continuous learning.

• Support for professional development.

• A culture that promotes creativity, diversity, and autonomy.

• A global, borderless model enabling seamless and integrated collaboration.

• An inclusive environment with support for personal growth and development.

• Accommodations available during the recruitment process, when necessary.