Salesforce Marketing Cloud Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee customer databases and execute automated marketing initiatives.

• Utilize AMPscript to create customized, dynamic campaigns across various touchpoints.

• Recognize, suggest, and apply enhancements in user experience, data integrity, and process automation.

• Prepare and conduct tests and generate reports on platform performance.

• Present data-driven insights and actionable recommendations for the Salesforce/CRM strategy.

• Collaborate with stakeholders to propose and finalize technological solutions that meet business needs.

• Ensure adherence to processes and maintain comprehensive documentation.

• Provide clear and constructive training and feedback.

• Assist the MI function with performance insights and process-flow analysis.

• Utilize Salesforce to empower sales and customer success teams in delivering exceptional customer service.

• Take ownership of Salesforce Marketing Cloud setup and configuration.

• Contribute to operational enhancements and facilitate end-user training and development.

⛳️ Requirements

• Proven experience with Salesforce Marketing Cloud.

• Mastery of core fundamentals – HTML & AMPscript.

• Data-centric mindset with the ability to analyze using SQL and API skills.

• Comfortable engaging with data to formulate hypotheses and propose well-reasoned solutions.

• Capable of working independently while effectively managing one's own workload.

• Proficiency in writing, interpreting, and evaluating technical specifications and requirements.

• Experience with tools like Linear and Notion, or similar platforms, to manage tasks in an agile manner and document appropriately.

• Demonstrated expertise in Marketing Cloud modules such as Email Studio, Automation Studio, Mobile Studio, Journey Builder, and Content Builder.

• Proven track record of end-to-end project delivery within Salesforce Marketing Cloud.

• Experience in stakeholder management and possessing strong communication skills.

• Proactive ownership attitude, accountability, and a focus on continuous improvement.

• Preparedness for meetings, active listening skills, and the ability to articulate reasoning in a clear and constructive manner.

🏝️ Benefits

• Remote working options.

• Flexibility to work from anywhere in the world for up to 22 days each year.

• 25 days of holiday plus bank holidays (up to 28 days with length of service).

• Company-sponsored social events.

• Pension plan through Aviva (pension matching up to 5%).

• Sick pay and sick pay insurance coverage.

• Wellness program available through Able Futures.

• Critical illness insurance and subsidized private medical insurance.

• Death in service policy.

• Enhanced maternity, primary adoption, and enhanced paternity and secondary adoption pay.

• Compassionate leave.

• Long service awards up to £5000.