Principal Technical Marketing Engineer

This is a fully remote position, open to applicants in United States, +6 more countries.

📋 Description

• Develop and sustain polished, narrative-focused demonstrations that showcase Grafana’s value to SRE and platform engineering leaders.

• Record technical demonstration videos and walkthroughs in collaboration with video and content teams.

• Facilitate webinars, workshops, and technical sessions for evaluators.

• Educate customers on how Grafana functions and highlight its unique and valuable approach.

• Utilize AI tools to create variations, summaries, and reusable technical content assets.

• Act as the technical liaison between Product Marketing and the Solutions Engineering organization.

• Generate technical enablement materials, value-oriented talk tracks, competitive narratives, and best practices for demonstrations.

• Assist sales engineers and sales personnel in conveying Grafana’s story with clarity and differentiation.

• Collaborate with Product Marketing Managers to pinpoint buyer personas, challenges, technical messages, and content strategies.

• Expand technical narratives through analyst briefings, industry forums, podcasts, conferences, and online technical communities.

• Contribute a technical perspective to Product Marketing planning, content creation, campaigns, and enablement.

• Work alongside software engineers to enhance demo setup, content workflows, and asset updates via workflows, agents, scripts, and AI-driven tools.

• Enhance the repeatability, discoverability, and scalability of technical content across teams.

⛳️ Requirements

• Over 5 years of experience in a technical position, such as solutions engineering, SRE, DevOps, backend engineering, technical PMM, or a similar field.

• Willingness and ability to travel for training and customer events for 10–12 weeks each year.

• Strong comprehension of observability principles and the needs of SRE/platform teams.

• Ability to convert complex technical concepts into clear, value-driven narratives.

• Experience delivering technical content through demonstrations, workshops, or webinars.

• Excellent written and verbal communication skills characterized by a crisp, structured, and persuasive style.

• Strong cross-functional collaboration skills with PMM, Product, SEs, DevRel, and Field Engineering teams.

• High ownership mentality and capability to guide projects from inception to completion.

• Comfort with light scripting or workflow automation.

• Practical experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools is advantageous.

• Previous experience in Sales Engineering, DevRel, or technical product marketing is beneficial.

• Familiarity with demo environment automation or infrastructure-as-code tools is a plus.

• Exceptional skills in live presentation or workshop facilitation are a plus.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote, global culture.

• Opportunities for career growth.

• In-person onboarding.

• 30 days of annual leave each year.

• 3 annual leave days designated for Grafana Shutdown Days.

• Transparent communication and regular updates company-wide.

• Independence and support to produce outstanding work.

• High-trust, low-ego workplace culture.

• Approachable and engaged leadership.

• Equal opportunity employer.