Salesforce Marketing Cloud Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Participate in the implementation, support, and operations projects of Salesforce Marketing Cloud.

• Independently oversee the Salesforce Marketing Cloud platform and execute administrative tasks.

• Configure Email Studio, CloudPages, Content Builder, Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Mobile Push, and Contact Builder.

• Implement and troubleshoot configurations for the Salesforce Marketing Cloud Engagement account.

• Set up business units (BUs), users, roles and permissions, profiles, SAP, RMM, subscriber filters, SFTP, and the preference center.

• Design and create data models.

• Manage subscribers along with associated data.

• Establish data quality processes.

• Implement integrations using FTP and MC Connect.

• Monitor, audit, report, and analyze account performance.

• Collaborate on the setup of Marketing Cloud Personalization, Customer Data Platform, Account Engagement, Intelligence, and Advertising Studio.

• Advise on Marketing Automation best practices to achieve business goals.

• Align business needs with product/feature scenarios, aiding in blueprint development.

• Develop user stories that correspond with business requirements.

• Conduct unit testing, gather evidence, and refine deliverables.

• Provide training and create presentations.

• Keep track of Salesforce Marketing Cloud releases, updates, and deprecations.

⛳️ Requirements

• Professional experience with Salesforce Marketing Cloud (SFMC), especially Marketing Cloud Engagement.

• Upper-intermediate or advanced proficiency in English.

• Experience in configuring Salesforce Marketing Cloud Engagement, executing and monitoring campaigns, and engaging with clients.

• Technical expertise in SFMC and AMPscript.

• Solid technical background with a desire to deepen platform knowledge.

• Excellent communication, organizational, and client relationship abilities.

• Eagerness to learn and pursue ongoing development.

• Salesforce Marketing Cloud Engagement Consultant certification is a plus.

🏝️ Benefits

• Opportunities for growth.

• A culture driven by values.

• International career prospects.

• An environment that fosters continuous learning.

• Opportunities for professional development.

• A culture that promotes creativity, diversity, and autonomy.

• A global, borderless model that enables integrated and seamless collaboration.

• An inclusive environment with support for personal growth and development.

• Accommodations provided during the recruitment process, as needed.