Salesforce Consultant, Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in pre-sales discovery and document business, functional, and technical requirements.

• Assist in translating proposed solutions into well-defined Scopes of Work.

• Collaborate with Practice Directors, Solution Architects, and Project Managers to estimate implementation efforts and identify necessary delivery skills.

• Capture business needs, outline requirements, and map both current and future-state business processes.

• Design and configure scalable Salesforce solutions utilizing standard platform features and industry best practices.

• Take ownership of assigned implementation workstreams as an active builder.

• Conduct discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions.

• Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components.

• Provide support for integrations, data migration, troubleshooting, and issue resolution.

• Develop and execute test plans, performing both functional and system testing.

• Assist in user acceptance testing and ensure quality assurance.

• Document solution designs and configurations thoroughly.

• Deliver end-user training as required.

• Manage assigned deliverables throughout the deployment and post-launch support phases.

⛳️ Requirements

• Proficient hands-on experience with Salesforce core products, including Sales Cloud and/or Service Cloud.

• Possession of Salesforce Administrator, Platform App Builder, or Consultant certification.

• At least 4+ years of experience working with the Salesforce platform.

• Recent hands-on experience in configuring, testing, and deploying Salesforce solutions in production.

• Experience throughout the entire implementation lifecycle.

• Background in providing business, operational, and technical consulting to client stakeholders.

• Capability to translate requirements into effective platform solutions.

• Ability to work both independently and collaboratively, while guiding less-experienced team members.

• Excellent written and verbal communication skills.

• Proficient in managing multiple project workstreams or priorities simultaneously.

• Ability to log time daily for client and project reporting purposes.

• Capacity to thrive in a fast-paced, high-growth, innovative environment.

• Willingness to travel a minimum of 20%.

• Candidates from across the United States may be considered.

• Salesforce certifications or specializations beyond the core platform are essential.

• A Bachelor’s degree is required.

• Must verify identity and eligibility to work in the United States.

• Crowe does not provide sponsorship for work authorization.

🏝️ Benefits

• Genuine flexibility to balance work with personal life moments.

• Opportunities for career growth and leadership development.

• Support and guidance from a Career Coach.

• An inclusive culture that appreciates diversity.

• Equal employment opportunities for all.

• Accommodation and assistance for applicants.