Salesforce Certified Administrator

This is a fully remote position, open to applicants in Arizona, +27 more states.

📋 Description

• Ensure the health, security, and governance of the Salesforce instance by adhering to best practices and compliance standards.

• Oversee user access, security configurations, workflows, Process Builder, and Flows.

• Maintain data integrity, implement de-duplication, and enforce data security policies.

• Assist with Salesforce audits, system updates, release management, and upgrades.

• Create and sustain reports, dashboards, and analytics for Sales, Marketing, and business teams.

• Apply data management practices to enhance data accuracy and usability.

• Analyze Salesforce data to generate insights for business decisions and optimize processes.

• Collaborate with Sales, Marketing, and cross-functional stakeholders to improve workflows and operational efficiency.

• Design and implement business processes that streamline operations.

• Promote Salesforce adoption through training sessions, documentation, and continuous user support.

• Manage integrations between Salesforce and external technologies.

• Address helpdesk requests and troubleshoot configuration and performance challenges.

• Provide support to Salesforce users regarding access, training, documentation, and responsive assistance.

• Enhance data quality, reporting visibility, workflow efficiency, and platform governance.

⛳️ Requirements

• At least 5+ years of Salesforce administration experience, ideally in a B2B setting.

• A valid, active Salesforce Certified Administrator certification is required.

• Additional Salesforce certifications are strongly preferred.

• Experience in a consulting, systems integration, or implementation services environment is highly desirable.

• Extensive hands-on experience with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules.

• Familiarity with data analysis and reporting tools such as Analytics Studio or Tableau is preferred but not mandatory.

• Capability to manage multiple priorities, meet deadlines, and adapt to changing demands.

• Strong creative and analytical problem-solving abilities with a keen attention to detail.

• Proficient relationship-building and collaboration skills with cross-functional stakeholders.

• Ability to excel in a fast-paced environment.

• Exceptional written and verbal communication skills, including user training and support.

• Must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available.

• Must reside in AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, TN, TX, VA, WI, or Washington, DC.

• Not open to third-party or C2C arrangements.

🏝️ Benefits

• Discretionary bonuses, commissions, or other incentive programs.

• Comprehensive medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) plan.

• Paid time off.

• Reasonable accommodations for individuals with disabilities.