Salesforce Business Analyst – Market-to-Sales

This is a fully remote position, open to applicants in India, +1 more country.

📋 Description

• Define, prioritize, and implement solutions pertaining to the Market-to-Sales workstream.

• Collaborate with business stakeholders to establish and prioritize user stories based on business impact.

• Engage daily with development teams to design and deliver effective solutions.

• Work alongside business owners, scrum masters, developers, testers, and analysts.

• Take part in backlog grooming, sprint planning, daily scrums, and retrospectives.

• Assess business requirements and articulate, design, and deliver solutions to meet current and future needs.

• Partner with business counterparts to shape functional requirements and processes for Market-to-Sales.

• Convert functional and business requirements into actionable solution designs.

• Create hands-on designs, prototypes, and proofs of concept for Salesforce CPQ and Billing requirements.

• Supervise the implementation of resolution solutions, including collaboration with external consultants when necessary.

• Suggest enhancements to systems and processes to improve efficiency and automation in Market-to-Sales operations.

⛳️ Requirements

• Strong analytical, problem-solving, negotiation, task management, and project coordination skills.

• Exceptional verbal and written communication abilities.

• Self-motivated and curious individual with a passion for managing multiple project initiatives and agile teams.

• A minimum of 2 years of experience with Salesforce Sales Cloud.

• Proficient in Salesforce administration tasks.

• Hands-on experience with Salesforce automation utilizing Lightning Flows and Process Builders is advantageous.

• Familiarity with Agile software development methodologies, such as Kanban and Scrum.

• Knowledge and/or experience with user stories, test-driven development, continuous integration, and continuous testing.

• Understanding of end-to-end system integrations and business system landscapes.

• Ability to interpret documented business processes into application workflows and features.

• Experience with Salesforce CPQ and Salesforce Billing is highly valued.

• Understanding of the SaaS and subscription contract lifecycle, including contracts, subscriptions, amendments, and renewals.

• Insight into CPQ impacts on downstream billing and revenue systems.

• Familiarity with Salesforce CPQ and Billing components, including price and product rules, advanced approvals, quote documents, and Salesforce Billing.

• Must be available to work in the EST time zone.

• Salesforce Administrator certification is preferred.

• Salesforce CPQ certification is preferred.

🏝️ Benefits

• Comprehensive benefits package.

• Availability for remote work.

• Employee-centric organization.

• Opportunities for professional development.