Salesforce Administrator – Sales Support, Salesforce Sales Cloud

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee incoming leads while ensuring precise records of Leads, Accounts, Contacts, and Opportunities.

• Update sales activities, track opportunity stages, and document customer interactions.

• Ensure the accuracy of CRM data and address any duplicate records.

• Coordinate meetings, demonstrations, and appointments with clients.

• Manage email inboxes, calendars, and follow-up tasks efficiently.

• Log calls, emails, notes, and tasks within Salesforce.

• Produce Salesforce reports and monitor the sales pipeline actively.

• Assist in sales forecasting and upkeep of CRM data.

• Work collaboratively with team members to facilitate daily sales operations.

⛳️ Requirements

• 1–3+ years of experience utilizing Salesforce Sales Cloud.

• Strong understanding of Leads, Accounts, Contacts, Opportunities, Tasks, and Activities.

• Experience in a U.S.-based B2B sales or customer service setting.

• Proficient in Salesforce reports, dashboards, and managing the sales pipeline.

• Familiarity with basic Salesforce administrative tasks and data upkeep.

• Experience in managing professional email communications and calendar scheduling.

• Excellent written and verbal communication skills in English.

• Strong organizational skills, ability to multitask, and effective time management.

• High attention to detail and a commitment to maintaining precise CRM data.

• A laptop or desktop computer running Windows 10/11 (64-bit) or macOS Monterey or later.

• Minimum specifications: Intel Core i5 (8th Gen), AMD Ryzen 5, or Apple M1 processor.

• At least 8 GB of RAM.

• A reliable high-speed internet connection (minimum 100Mbps).

• Access to power backup solutions (UPS or generator) and backup internet.

• A noise-canceling USB headset with a clear microphone.

• An HD webcam for virtual meetings and client onboarding sessions.

• A quiet and professional home workspace conducive to U.S. business hours.

🏝️ Benefits

• Philippine Government Benefits: SSS, PhilHealth, and Pag-IBIG.

• Client-specific onboarding and workflow training will be provided.

• Flexible remote work arrangement.