Salesforce Administrator – Commercial

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Manage the complete process optimization within Salesforce, covering prospecting, opportunity management, onboarding, and account management.

• Identify friction points in the client lifecycle and implement necessary configuration or automation solutions.

• Prioritize and execute approved go-to-market change requests in collaboration with Sales, Marketing, Account Management, and Client Implementation teams.

• Co-lead initiatives for training and adoption of new Salesforce features and process modifications.

• Collaborate with RevOps leadership to ensure Salesforce data structures align with forecasting, pipeline, and performance reporting requirements.

• Oversee user access, roles, profiles, and permission sets.

• Support Salesforce application projects through design, configuration, testing, and migration from sandbox to production.

• Install, maintain, and resolve server and software issues.

• Provide prompt technical support.

• Assess, estimate, and prioritize enhancement requests for the CRM roadmap.

• Create and maintain documentation related to technologies, configurations, process changes, and policies and procedures.

• Perform additional duties as necessary.

⛳️ Requirements

• Proven experience in comprehensive systems administration of Salesforce, CRM, and other cloud-based applications is essential.

• Demonstrated experience in designing and installing new systems or significantly enhancing existing systems is required.

• Proven experience in user and user access administration is required.

• Familiarity with various system access methods including local, virtual, and web-based is required.

• Knowledge of Microsoft Exchange and Office 365 is required.

• Excellent verbal and written communication skills are essential.

• Preferred experience in supporting sales forecasting, pipeline reporting, and dashboard/report creation within Salesforce.

• Experience with the legal/court system is preferred.

• Background screening experience is preferred.

• Proficiency in MS Office (Outlook, Excel, Word) or similar applications is required.

• Familiarity with relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.

• A high school diploma or equivalent is required.

• An associate degree in computer science, information technology, or a related field is preferred.

• Salesforce Certified Administrator certification is required.

• If you engage in any work-related driving while at Asurint, a valid driver’s license and the ability to maintain a satisfactory driving record for the company’s liability insurance is required.

• 3 to 5 years of relevant experience is preferred.

• Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less) is required.

• Availability during normal Eastern Time Zone business hours is necessary.

• Occasional travel, including potential overnight trips, may be required.

• Capability to maintain a safe, secure, and ergonomically sound remote workspace with standard Internet speeds.

🏝️ Benefits

• Medical, dental, and vision coverage effective from the first day of employment.

• 401(k) plan with employer matching.

• Paid time off.

• 10 company-paid holidays.

• Employee Assistance Program.

• Wellness Program.

• Paid Bereavement leave.

• Pet Bereavement leave.

• Pet Insurance available.

• Volunteer time off.

• Telecommuting stipend.

• Opportunities for professional development.

• Short-term disability benefits.

• Company-paid long-term disability coverage.

• Company-paid life insurance.

• Flexible spending and health savings accounts.

• Employee referral bonus.