Salesforce Administrator

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Configure and manage Salesforce objects, fields, workflows, validation rules, and reports.

• Oversee user setup, roles, profiles, and permissions.

• Provide daily user support and troubleshoot issues.

• Assist with Salesforce implementations and enhancement initiatives.

• Collect and document business requirements.

• Collaborate with Consultants and Developers to implement system modifications.

• Facilitate data imports, cleansing, and validation activities.

• Support system testing and user acceptance testing (UAT).

• Maintain documentation, including system configurations and process flows.

• Pursue Salesforce Administrator and relevant certifications.

⛳️ Requirements

• Experience working with the Salesforce platform at an Admin level or with similar CRM systems.

• Knowledge of Salesforce configuration, encompassing objects, workflows, and security models.

• Strong analytical skills and problem-solving capabilities.

• Excellent communication and interpersonal skills.

• Ability to convert business needs into system modifications.

• High attention to detail and strong organizational skills.

• Capacity to manage multiple tasks and priorities effectively.

• Collaborative mindset and eagerness to learn.

• Proven experience in supporting or delivering Salesforce platform solutions in a business or project context.

• Salesforce Administration experience or significant exposure.

• Proficiency in CRM system configuration.

• Experience in data management and reporting.

• Salesforce certifications are preferred, including Administrator certification or progress toward it.

• Experience with Flow/basic automation is a plus.

• Understanding of integrations or APIs is beneficial.

• Consulting or client-facing experience is an advantage.

• Familiarity with Salesforce ecosystem tools, such as AppExchange solutions, is a plus.

• A Bachelor’s Degree in Business, IT, or a related field is preferred.

🏝️ Benefits

• Flexibility for remote work and arrangements for working from home.

• Opportunities for Salesforce certifications and structured career advancement into consulting roles.

• Health insurance stipend offered.

• Flexible working hours, pending line manager approval.

• Provision of a laptop and necessary equipment to perform the role.

• Employee pension scheme available.

• Participation in company trips, events, and activities.

• Emphasis on work-life balance.

• Opportunities for international exposure and experience.

• A supportive and collaborative team environment.

• Exposure to a variety of industries.