Salesforce Administrator

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Develop and manage Salesforce Flows and configurations for go-to-market teams.

• Establish automations, fields, record types, validation rules, permissions, and reports.

• Define, test, document, and securely deploy business-requested modifications from sandbox to production.

• Oversee and resolve issues related to integrations, including Chili Piper, LeanData, Intercom, and Gong.

• Identify root causes of production issues and implement durable solutions.

• Enhance data quality, eliminate unused automations and fields, and document changes to the platform.

• Leverage AI to accelerate building, testing, and documentation processes.

• Assist the SysOps team in discovering additional AI applications.

• Work collaboratively with admins, developers, and the Solution Architect on the SysOps team.

⛳️ Requirements

• A minimum of 4 years of experience administering Salesforce.

• Extensive hands-on experience in building and maintaining production Flows.

• Strong knowledge of Salesforce security and access controls, including permission sets, profiles, roles, and sharing settings.

• Proven experience in releasing changes through sandboxes while ensuring thorough testing and documentation.

• Daily utilization of AI tools in work, such as Claude or ChatGPT, with specific examples of value achieved.

• Experience in enhancing data quality, speed, or processes within a go-to-market system.

• Familiarity with integrations like Chili Piper, LeanData, Intercom, Gong, or similar tools.

• Salesforce Administrator certification is mandatory.

• Advanced Administrator certification is preferred.

• Experience with Salesforce Sales Engagement cadences, SOQL, and Salesforce CLI is considered a plus.

• Knowledge of Apex is also a plus.

🏝️ Benefits

• Opportunities for equity participation.

• Comprehensive medical, dental, and vision insurance.

• Generous paid parental leave policy.

• Flexible paid time off (PTO).

• Local retirement or savings plans.

• A diverse and inclusive work environment.