This is a fully remote position, open to applicants in Florida.

📋 Description

• Configure and oversee Salesforce custom objects, fields, page layouts, Lightning Record Pages, record types, validation rules, profiles, permission sets, custom permissions, and security configurations.

• Test and verify new features, enhancements, and system modifications prior to deployment.

• Collaborate with the third-party Salesforce development team on various projects, enhancements, and issue resolutions.

• Assist in platform improvements and initiatives aimed at CRM optimization.

• Acquire knowledge and provide support for a highly customized Salesforce environment and distinct business processes.

• Ensure data quality and contribute to data governance efforts.

• Oversee performance scorecard processes for over 500 sales associates.

• Extract data from Salesforce and manage, validate, and analyze results utilizing Excel.

• Aid in Power BI reporting and the publication of dashboards.

• Maintain data accuracy and integrity across various reporting platforms.

• Develop user documentation, training materials, and job aids.

• Conduct training sessions as necessary.

• Address escalated CRM-related inquiries and issues.

⛳️ Requirements

• A minimum of 2 years of experience as a Salesforce Administrator.

• Proficient in Salesforce configuration, security, testing, and enhancements.

• Experienced in creating and maintaining custom objects, fields, page layouts, Lightning pages, record types, validation rules, profiles, and permission sets.

• Strong skills in Excel and experience handling large datasets.

• Excellent communication, organizational, and problem-solving abilities.

• Capability to manage multiple priorities and consistently meet deadlines in a remote setting.

• Salesforce Administrator Certification is preferred.

• Experience with Power BI is preferred.

• Preferred experience in the foodservice, food distribution, sales operations, or CPG industries.

• Previous experience in creating training materials and user documentation is preferred.

• Must be eligible to work in the United States, as Acosta Group employs E-Verify for work authorization validation.