Sales Training Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, implement, and evaluate training programs for Infusion Therapies and Platforms sales teams and customer-facing personnel.

• Collaborate with sales management, marketing, subject matter experts, commercial stakeholders, and the Enterprise Enablement Center of Excellence.

• Identify skill gaps and align training initiatives with organizational goals.

• Transform clinical, product, marketing, and commercial information into engaging learning experiences and actionable sales messaging.

• Design, tailor, and sustain curricula for therapies, products, customer interactions, selling techniques, sales effectiveness, and business insights.

• Develop programs for onboarding, product launches, skill enhancement, certification, and remediation utilizing diverse learning approaches.

• Establish learning objectives, proficiency benchmarks, timelines, and delivery strategies.

• Conduct in-person and virtual training sessions, workshops, assessments, and educational experiences.

• Lead or assist with new-hire orientation and ongoing professional development.

• Evaluate learner progress, relay performance feedback to managers, and foster accountability and field readiness.

• Create and manage assessments, certification criteria, recertification protocols, and remediation strategies.

• Conduct training sessions and evaluations during sales or business kickoff events.

• Track post-training and launch performance discrepancies and coordinate follow-up solutions.

• Establish metrics for training effectiveness and learner proficiency; analyze data and stakeholder feedback.

• Enhance curricula, delivery methods, assessments, and follow-up processes based on findings.

• Contribute to training KPIs and dashboards, communicating outcomes and identifying gaps.

• Oversee designated training initiatives, National Training meetings, special projects, and product launch efforts from planning through assessment.

• Coordinate with stakeholders, subject matter experts, content creators, facilitators, assessors, and communication channels.

• Manage multiple priorities, deadlines, risks, and challenges while ensuring quality and accountability.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Over 2 years of relevant experience in sales, sales training, clinical education, instructional design, or a similar commercial-learning field.

• Capability to design, develop, and facilitate impactful in-person, virtual, and self-directed learning experiences.

• Proficiency in translating intricate clinical, product, or commercial content into straightforward, actionable learning formats.

• Excellent communication, collaboration, project management, planning, and organizational abilities.

• Capacity to work autonomously and manage multiple tasks effectively.

• Ability to assess training requirements, learner outcomes, and metrics to enhance training effectiveness.

• Familiarity with virtual meeting platforms and eagerness to learn digital learning tools.

• Willingness to travel up to 50% for workshops and training sessions, including occasional weekends.

• Candidates must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available.

• Preferred: experience in field sales, sales training, or relevant clinical roles.

• Preferred: degree in education, business, marketing, instructional design, or a related area.

• Preferred: experience with medical devices, healthcare technology, hospital capital equipment, healthcare IT, or complex clinical solutions.

• Preferred: knowledge of sales processes related to hospital capital equipment, products, or solutions.

• Preferred: experience with product launches, certification initiatives, new-hire onboarding, and digital authoring or learning management tools.

🏝️ Benefits

• Medical and dental coverage starting on day one.

• Basic life, accident, short-term and long-term disability, and business travel accident insurance.

• Employee Stock Purchase Plan (ESPP) with discounted company stock.

• 401(k) Retirement Savings Plan with employee contributions and company matching.

• Flexible Spending Accounts.

• Educational assistance programs.

• Paid holidays.

• Paid time off ranging from 20 to 35 days based on length of service.

• Family and medical leaves of absence.

• Paid parental leave.

• Commuting benefits.

• Employee Discount Program.

• Employee Assistance Program (EAP).

• Childcare benefits.

• Flexible workplace policy.