Sales Support Associate

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Review and process customer credit requests and deductions with efficiency and precision.

• Collaborate with Key Account Managers and the sales team to collect supporting documentation and confirm deductions.

• Investigate and address short-pays, chargebacks, pricing inconsistencies, and freight claims.

• Work alongside the Accounting Department to ensure timely and accurate credit processing.

• Maintain systematic records of credit and deduction activities for auditing and reporting needs.

• Assist with accounts receivable functions, including customer account reconciliation and follow-up on outstanding items.

• Analyze trends in customer deductions and contribute to preventative measures.

• Support month-end closing activities related to deductions and accounts receivable.

• Provide general administrative and clerical assistance to the accounting team.

• Undertake additional tasks as assigned by Threshold management.

⛳️ Requirements

• A minimum of 2 years of experience in accounting support, accounts receivable, or credit/collections role.

• Proficient in Microsoft Excel.

• Skilled in ERP systems.

• Exceptional attention to detail and accuracy.

• Capability to manage multiple tasks and adhere to deadlines.

• Strong attention to detail and ability to perform in a fast-paced environment.

• Experience working with large retailers or key accounts is preferred.

• Associate Degree in Business Administration.

• Familiarity with Microsoft Office.

• Knowledge of Dynamics NAV is a plus.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Collaborative and supportive work environment.