Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek new business prospects through outbound outreach, inbound leads, referrals, market research, and reactivation initiatives.

• Conduct discovery calls to assess client shipping volumes, current carriers, challenges, platforms, service requirements, and growth potential.

• Qualify potential clients based on commercial compatibility, shipping profiles, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service alignment inquiries.

• Ensure accurate documentation of leads, opportunities, and client data in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progress.

• Work closely with Onboarding and Account Management for seamless transitions post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could shape product offerings, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, vertical-specific outreach efforts, and market research projects.

• Meet or surpass activity, pipeline, conversion, activation, and revenue goals.

• Report directly to the Sales Manager – Business Development.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within Logistics (B2B) is a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is highly valued.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first approach with the ability to understand client challenges and propose effective solutions.

• Good organizational skills and capacity to manage multiple prospects at varying stages.

• Ability to comprehend Chit Chats’ services, pricing models, shipping processes, compliance factors, and operational requirements.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to coordinate with internal teams.

• Self-motivated, resilient, and capable of working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational practicality.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an advantage.

• B2B sales experience, preferably in logistics, transportation, or related industries is considered beneficial.

• Successful candidates will undergo reference and criminal background checks prior to employment.

• Must have eligibility to work in Canada, as this role is based in Canada.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-funded Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Rich GRSP plan eligibility after 3 months of employment.