Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue fresh business prospects through outbound outreach, incoming leads, referrals, marketplace analysis, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volumes, existing carriers, pain points, platforms, service requirements, and growth possibilities.

• Assess prospects based on commercial compatibility, shipping profiles, compliance criteria, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing conversations to align with client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client data within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progress.

• Coordinate with Onboarding and Account Management to ensure a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Recognize client needs that could inform product offerings, service enhancements, marketing initiatives, or partnerships.

• Participate in sales campaigns, vertical-specific outreach, and market research efforts.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Experience in client outreach within the Logistics sector (B2B) is a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is highly regarded.

• Proficiency in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric approach with the ability to comprehend client challenges and propose practical solutions.

• Effective organizational skills and capability to manage multiple prospects at various stages.

• Capacity to learn Chit Chats’ services, pricing models, shipping processes, compliance aspects, and operational necessities.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and skill in coordinating with internal teams.

• Self-driven, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client alignment, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an advantage.

• B2B sales experience, preferably in logistics, transportation, or a related industry, is valued.

• The successful candidate must complete reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-sponsored Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months of employment.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a robust GRSP plan after 3 months of employment.