Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue.

• Clearly and professionally present Chit Chats services, customizing conversations to meet client needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations on complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client information in the CRM system.

• Monitor outreach activity, follow-ups, next steps, and deal stages.

• Coordinate with Onboarding and Account Management for a seamless transition post-close.

• Consistently follow up with prospects to advance opportunities through the pipeline.

• Identify client needs that may inform product enhancements, service improvements, marketing campaigns, or partnerships.

• Contribute to sales campaigns, vertical-specific outreach, and market research efforts.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue targets.

• Report directly to the Sales Manager – Business Development.

• Assist Canadian businesses and entrepreneurs in accessing shipping solutions both domestically and internationally.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within Logistics (B2B) is a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is highly regarded.

• Proficient in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first mindset with a capacity to understand client pain points and suggest practical solutions.

• Good organizational skills with the ability to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing structure, shipping workflows, compliance aspects, and operational needs.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to collaborate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Capability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain with small to mid-size shipments.

• Preferred experience in e-commerce, shipping, logistics, marketplaces, or small business services.

• B2B sales experience, particularly in logistics, transportation, or a related field is considered advantageous.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.

• Remote work options available.