Sales Representative – Supply Chain, Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial alignment, shipping profile, compliance requirements, operational feasibility, and anticipated revenue.

• Present Chit Chats services in a clear and professional manner, customizing the conversation to fit each client’s specific needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations teams to address complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client data in the CRM system.

• Track outreach activities, follow-ups, next steps, and deal stages effectively.

• Coordinate with Onboarding and Account Management to ensure a seamless transition following client closure.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Recognize client needs that may influence future products, service enhancements, marketing initiatives, or partnership possibilities.

• Contribute to sales campaigns, vertical-specific outreach, and market research efforts.

• Meet or exceed designated activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Assist in the transition to onboarding and account management once clients commence shipping.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Comfortable engaging in cold outreach, conducting discovery calls, following up, and delivering client presentations.

• Strong customer-first mindset with the capability to comprehend client pain points and offer practical solutions.

• Experience in client outreach within Logistics (B2B) is considered a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Good organizational skills with the ability to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.

• Experience with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to collaborate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid Birthday leave.

• Rich GRSP plan eligibility after 3 months of employment.

• Remote work options available.