Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volumes, current carriers, pain points, platforms, service needs, and growth opportunities.

• Evaluate prospects based on commercial alignment, shipping profiles, compliance requirements, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations to address complex pricing or service-fit inquiries.

• Keep accurate records of leads, opportunities, and client information in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progression.

• Coordinate with Onboarding and Account Management to ensure a seamless transition after closing deals.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Recognize client needs that may guide future products, service enhancements, marketing campaigns, or partnership possibilities.

• Contribute to sales initiatives, vertical-specific outreach efforts, and market research projects.

• Achieve or surpass assigned activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within the Logistics sector (B2B) is considered a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Comfortable engaging in cold outreach, conducting discovery calls, follow-ups, and client presentations.

• Strong customer-first approach with the capability to understand client pain points and propose practical solutions.

• Effective organizational skills and the ability to manage multiple prospects at varying stages.

• Capacity to learn about Chit Chats’ services, pricing framework, shipping processes, compliance factors, and operational requirements.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and aptitude for collaborating with internal teams.

• Self-motivated, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within the Logistics/Supply Chain sector.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is beneficial.

• B2B sales experience, ideally in logistics, transportation, or a related field, is considered advantageous.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.