Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business prospects through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on commercial compatibility, shipping profiles, compliance standards, operational viability, and anticipated revenue.

• Present Chit Chats services clearly and professionally, customizing discussions to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with Sales, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client data within the CRM.

• Track outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management for seamless post-sale transitions.

• Follow up with prospects to progress opportunities through the sales pipeline.

• Identify client needs that may influence products, service enhancements, marketing campaigns, or partnerships.

• Contribute to sales campaigns, vertical-specific outreach, and market research efforts.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue targets.

• Report to the Sales Manager – Business Development.

• Support Canadian businesses and entrepreneurs by assisting them in adopting Chit Chats shipping solutions.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within Logistics (B2B) is considered a valuable asset.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong advantage.

• Comfort with cold outreach, discovery calls, follow-ups, and client presentations.

• A strong customer-centric mindset with the capability to understand client pain points and propose effective solutions.

• Good organizational skills and the ability to manage multiple prospects at various stages.

• Capacity to learn Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.

• Proficiency in CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capacity to coordinate with internal teams.

• Self-motivated, resilient, and comfortable working toward sales objectives.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain involving small to mid-sized shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, particularly in logistics, transportation, or a related field, is considered advantageous.

• The successful candidate must undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.

• Remote work options available.