Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial alignment, shipping profiles, compliance requirements, operational feasibility, and anticipated revenue.

• Present Chit Chats services effectively and professionally, customizing discussions to meet each client’s specific needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams to address complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client information within the CRM system.

• Track outreach activities, follow-ups, next steps, and deal progress.

• Coordinate with Onboarding and Account Management to ensure a seamless transition post-sale.

• Consistently and professionally follow up with prospects to progress opportunities through the sales pipeline.

• Identify client needs that may guide future product offerings, service enhancements, marketing campaigns, or partnership opportunities.

• Contribute to sales campaigns, targeted outreach efforts, and market research projects.

• Meet or exceed established activity, pipeline, conversion, activation, and revenue goals.

• Report to the Sales Manager – Business Development.

• Convert qualified opportunities into active Chit Chats shipping clients and assist in the handoff to onboarding and account management.

⛳️ Requirements

• Exceptional written and verbal communication skills.

• Experience in client outreach within Logistics (B2B) is considered a significant asset.

• Previous sales experience within Logistics/Supply Chain B2B is regarded as a strong asset.

• Comfortable engaging in cold outreach, conducting discovery calls, follow-ups, and delivering client presentations.

• Strong customer-centric mindset with the ability to comprehend client pain points and propose practical solutions.

• Excellent organizational skills and capability to manage multiple prospects at various stages.

• Ability to learn Chit Chats’ services, pricing structure, shipping processes, compliance considerations, and operational needs.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to coordinate effectively with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain focused on small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services preferred.

• B2B sales experience, ideally in logistics, transportation, or a related industry is considered advantageous.

• The successful candidate will be required to undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-funded Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Rich GRSP plan eligibility after 3 months of employment.