Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, incoming leads, referrals, market research, and reactivation campaigns.

• Conduct discovery calls to gauge client shipping volume, current carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on commercial compatibility, shipping profile, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with Sales Manager, Data, Product, and Operations teams to address complex pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client information within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal stages.

• Coordinate with Onboarding and Account Management teams to ensure a seamless transition after closing deals.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could shape future products, service enhancements, marketing initiatives, or partnership opportunities.

• Contribute to sales campaigns, vertical-specific outreach, and market research projects.

• Achieve or surpass assigned activity, pipeline, conversion, activation, and revenue targets.

• Report directly to the Sales Manager – Business Development.

• Drive revenue growth by converting qualified opportunities into active shipping clients and assisting in the transition to onboarding and account management.

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Client outreach experience within the Logistics sector (B2B) is considered a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric approach with the capability to understand client pain points and propose effective solutions.

• Good organizational skills and the capacity to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing structures, shipping workflows, compliance aspects, and operational requirements.

• Experience with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving skills and the ability to collaborate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is beneficial.

• B2B sales experience, ideally in logistics, transportation, or a related field, is considered advantageous.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in a Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Comprehensive GRSP plan eligibility after 3 months of employment.