Training Services Coordinator – Logistics Associate III

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Execute data entry tasks associated with learning administration.

• Input training information into the SuccessFactors learning management system.

• Handle requests utilizing ServiceNow.

• Uphold client standard operating procedures, processes, and service level agreements.

• Detect and resolve discrepancies and issues.

• Refer issues to the Manager for resolution.

• Deliver administrative services for learning, catering to client learning and data management requirements.

⛳️ Requirements

• Entry-level position requiring a Bachelor’s degree or 2 years of successful experience in a learning organization, training administration, or customer service.

• Experience in training administration is preferred but not mandatory.

• Familiarity with learning management systems is a plus but not essential.

• Proficiency in Microsoft Office suite.

• A team player who is also self-motivated and capable of working with minimal supervision.

• Strong attention to detail, a solid quality focus, and excellent organizational skills.

• Ability to prioritize tasks effectively and multitask as needed.

• Analytical skills and problem-solving abilities.

• Client-focused approach to build and sustain professional relationships.

• Capacity to remain flexible and adaptable to ongoing changes.

• Effective verbal and written communication skills with clients, leadership, and team members.

• Willingness to work during Malaysia Public Holidays and night shifts supporting ET hours.

🏝️ Benefits

• Remote working.