Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business prospects through outbound outreach, incoming leads, referrals, marketplace research, and reactivation initiatives.

• Conduct discovery calls to gauge client shipping volume, current carriers, challenges, platforms, service requirements, and growth opportunities.

• Evaluate prospects based on commercial compatibility, shipping profiles, compliance needs, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats' services, customizing conversations to meet client requirements.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client data within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progress stages.

• Coordinate with Onboarding and Account Management for a seamless post-close transition.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client requirements that could inform product developments, service enhancements, marketing strategies, or partnerships.

• Contribute to sales initiatives, vertical-specific outreach, and market research.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and assist in the transition to onboarding and account management.

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Client outreach experience within the Logistics sector (B2B) is considered a significant advantage.

• Previous sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Proficient in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-oriented mindset with the capacity to comprehend client challenges and suggest effective solutions.

• Good organizational skills and the ability to manage multiple prospects at various stages.

• Capability to learn about Chit Chats’ services, pricing models, shipping workflows, compliance factors, and operational needs.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capacity to coordinate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain, particularly with small to mid-sized shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, ideally in logistics, transportation, or a related industry is considered an asset.

• The successful candidate will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-sponsored Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid Birthday leave.

• Eligibility for a rich GRSP plan after 3 months of employment.

• Remote work options available.