Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns

• Conduct discovery calls to gauge client shipping volume, current carriers, pain points, platforms, service needs, and growth potential

• Qualify prospects based on their commercial fit, shipping profile, compliance requirements, operational feasibility, and anticipated revenue

• Present Chit Chats services in a clear and professional manner, customizing discussions to align with client needs

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries

• Maintain accurate records of leads, opportunities, and client information in the CRM system

• Track outreach efforts, follow-ups, next steps, and progression through deal stages

• Coordinate with Onboarding and Account Management teams to ensure seamless post-close transitions

• Consistently follow up with prospects to advance opportunities through the sales pipeline

• Identify client needs that could inform product development, service enhancements, marketing strategies, or partnership opportunities

• Contribute to sales initiatives, vertical-specific outreach, and market research projects

• Meet or surpass activity, pipeline, conversion, activation, and revenue targets

• Report to the Sales Manager – Business Development

• Support Canadian businesses and entrepreneurs by providing effective shipping solutions

⛳️ Requirements

• Excellent written and verbal communication abilities

• Experience in client outreach within Logistics (B2B) is considered a significant advantage

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset

• Comfortable engaging in cold outreach, discovery calls, follow-ups, and client presentations

• Strong customer-centric approach with the capability to understand client challenges and propose practical solutions

• Good organizational skills and the ability to manage multiple prospects at varied stages

• Capable of learning Chit Chats’ services, pricing models, shipping processes, compliance requirements, and operational needs

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools

• Strong problem-solving skills and the ability to collaborate with internal teams

• Self-motivated, resilient, and comfortable working towards sales objectives

• Ability to balance revenue growth with client fit, profitability, and operational feasibility

• Post-secondary education or equivalent experience

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is advantageous

• B2B sales experience, preferably in logistics, transportation, or a related sector, is considered an asset

• Successful candidates will undergo reference and criminal background checks prior to employment

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered)

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months

• Annual Year-End Bonus

• Two weeks of paid vacation (negotiable)

• Paid Birthday leave

• Rich GRSP plan eligibility after 3 months of employment