Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through various methods including outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insights into client shipping volumes, current carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on their commercial fit, shipping profiles, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to align with client needs.

• Prepare fundamental pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Ensure accurate maintenance of lead, opportunity, and client data in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management for a seamless transition post-close.

• Follow up with prospects to advance opportunities through the pipeline.

• Identify client needs that could influence product offerings, service enhancements, marketing strategies, or partnerships.

• Participate in sales campaigns, vertical-specific outreach, and market research initiatives.

• Achieve or surpass targets for activity, pipeline, conversion, activation, and revenue.

• Report directly to the Sales Manager – Business Development.

• Convert qualified opportunities into active Chit Chats shipping clients and assist in the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within the Logistics sector (B2B) is considered a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Proficient in cold outreach, discovery calls, follow-ups, and delivering client presentations.

• Customer-first mindset with the capability to comprehend client pain points and propose practical solutions.

• Strong organizational skills and the ability to manage multiple prospects at various stages.

• Capacity to learn about Chit Chats’ services, pricing structures, shipping workflows, compliance requirements, and operational needs.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving skills with the ability to coordinate effectively with internal teams.

• Self-motivated, resilient, and adept at working toward sales goals.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain, particularly with small to mid-size shipments.

• Preferred experience in e-commerce, shipping, logistics, marketplaces, or small business services.

• B2B sales experience, ideally in logistics, transportation, or a related field, is considered an asset.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-funded Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a rich GRSP plan after 3 months of employment.