Sales Planning and Performance Governance Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the administration of the Sales Performance & Policy appeals process.

• Ensure the uniform application of Sales Incentive Plan policies, business regulations, and governance standards.

• Lead the evaluation and resolution of sales compensation appeals.

• Offer strategic advice on policy interpretation and ensure alignment of decisions with policies, business goals, and historical precedents.

• Oversee governance initiatives, compliance audits, policy management, data analysis, and training programs.

• Update and maintain sales compensation policies and related documentation.

• Conduct searches for data sources to ensure relevant data capture.

• Create and enhance sales performance dashboards.

• Develop audits, provide technical support, and implement break/fix solutions.

• Maintain and optimize data processing systems.

• Support analytical needs that require advanced data science skills.

• Communicate with Sales Management to address issues impacting sales performance and compensation.

• Review and investigate appeals, pinpoint key facts based on policies, and present findings to senior management for approval.

• Oversee daily management of sales performance data.

• Implement quarterly incentive payout processes for designated countries or business units.

• Summarize monthly and quarterly outcomes with statistics and analyses for corporate and senior sales management.

• Address queries related to ESP and ESTAT to promote effective system usage.

⛳️ Requirements

• Must be a U.S. Citizen or a National of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

• The employer will not sponsor visas for this position.

• A Bachelor’s Degree (or an equivalent international degree) is required, or current employment with UPS for three years.

• Strong technical skills in ESP, ESTAT, DRIVE, SQL, Excel, Visual Basic, Power BI, Power Query, and Power Pivot.

• Ability to design and enhance business processes.

• Knowledge of database technologies and relational database schema design.

• Experience in developing Power BI and Oracle dashboards.

• Experience in supervising others.

• Ability to identify and assess current customer or business needs and assist in defining project requirements.

• Capability to quickly learn new concepts, business models, and technologies.

• Ability to visually and verbally communicate concepts effectively.

🏝️ Benefits

• Annual short-term and/or long-term incentive compensation programs (eligibility-dependent).

• Medical/prescription drug coverage.

• Dental coverage.

• Vision coverage.

• Flexible Spending Account.

• Health Savings Account.

• Dependent Care Flexible Spending Account.

• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment.

• Disability Income Protection Plan.

• Employee Assistance Program.

• 401(k) retirement program.

• Vacation.

• Paid Holidays and Personal time.

• Paid Sick and Family and Medical Leave time as required by law.

• Discounted Employee Stock Purchase Program.