Sales Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a primary resource for the sales team by addressing inquiries, resolving challenges, and aiding SDRs, AEs, CAMs, Reseller Reps, and SEs in maintaining productivity.

• Collaborate with RevOps leadership to pinpoint operational hurdles and develop effective solutions.

• Document, sustain, and enhance sales operations processes.

• Streamline procedures, implement advancements in sales technology, and minimize manual workload through tools and automation.

• Assist with monthly financial reconciliations, data audits, and ensure accuracy in sales data reporting and performance metrics.

• Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to address issues and ensure seamless operations.

• Utilize AI tools such as Claude and Serval for research, drafting, analysis, and workflow assistance.

⛳️ Requirements

• Over 5 years of experience in sales operations, sales support, or a similar role assisting revenue-generating teams.

• Familiarity with Salesforce and billing procedures.

• Strong attention to detail and dedication to process accuracy and data integrity.

• Proficient in Microsoft Excel, Google Sheets, and other reporting tools.

• Excellent written and verbal communication abilities.

• Capability to handle competing priorities while keeping stakeholders informed.

• Knowledge of sales workflows and best practices in operations.

• Experience in supporting distribution and reseller sales teams.

• Familiarity with AI tools such as Claude and Serval.

• Must reside in the Pacific time zone within the United States.

🏝️ Benefits

• Fully remote work environment.

• Generous paid time off policy, covering vacation, sick days, and paid holidays.

• 12 weeks of paid parental leave.

• Comprehensive medical, dental, and vision benefits plans.

• 401(k) plan with a 5% contribution regardless of employee contributions.

• Life and disability insurance options.

• Stock options available for all full-time staff.

• One-time $500 reimbursement for the establishment or enhancement of a home office.

• Annual allowance for educational and professional development support.

• $75 USD/month digital reimbursement.

• Access to the BetterUp platform for coaching and personal and professional development.

• Bonus and equity included in the compensation package.