Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with senior sales leadership and various stakeholders to design, construct, and enhance essential sales processes from opportunity creation to closure, including webstore, quoting, product, and approvals.

• Oversee cross-functional programs and projects from start to finish, encompassing requirement scoping, user acceptance testing (UAT), change management, and adoption strategies.

• Evaluate, assess, and prioritize enhancement opportunities based on their business impact and required effort.

• Contribute to a long-term strategy for transformation initiatives.

• Identify areas for improvement using both quantitative and qualitative insights.

• Convert insights into actionable recommendations for senior leadership.

• Collaborate with the Salesforce Systems team to automate workflows and improve systems processes.

• Provide business requirements and considerations, conduct UAT testing, and lead communications for the sales team.

• Ensure governance of relevant sales processes and policies.

• Maintain essential documentation and ensure compliance with global sales standards.

• Advocate for and integrate Samsara's cultural principles as the company expands globally and opens new offices.

⛳️ Requirements

• Over 6 years of experience in a Sales Operations role or similar growth or operations positions within a dynamic, high-growth environment.

• Capability to develop and manage complex, business-critical programs across teams, from vague problem definitions to implementation and acceptance.

• Profound knowledge of core sales operational processes, such as opportunity management, quoting, approvals, product operations, or related pre-sales workflows.

• Proficient in Salesforce and familiar with the broader sales technology ecosystem.

• Experience in providing business requirements and conducting UAT for system modifications.

• Strong organizational skills coupled with sound business judgment.

• Ability to manage multiple projects from inception to completion.

• Proven ability to create compelling, data-driven narratives and present findings to senior and executive leadership.

• Exceptional communication and critical thinking abilities.

• Bachelor's degree or higher from a reputable university.

• A focus in business, finance, economics, or engineering is preferred.

• MBA is optional.

• Experience as a Salesforce administrator is advantageous but not mandatory.

• Familiarity with Product Management and/or Six Sigma best practices is a plus but not required.

• Must be able to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

🏝️ Benefits

• Performance-based bonus/variable pay.

• Equity options for eligible roles.

• Flexible, employee-driven remote work model.

• Professional development stipend.

• Comprehensive health plans.

• Parental leave options.

• Competitive total compensation opportunities above market standards.

• Flexible working model.

• Equal opportunity and reasonable accommodations provided during the recruitment process.