Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of project-level workstreams from start to finish, allowing the Enterprise Sales team to maximize their time in the field.

• Collaborate with Sales Operations leaders and Account Executives to enhance the sales-request intake process and its prioritization.

• Recognize pain points faced by Enterprise sellers and suggest actionable solutions.

• Deliver project-level insights and reporting through dashboards, analyses, and well-informed recommendations.

• Work together with Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems to implement enhancements.

• Establish project-level strategies and roadmaps within organization-wide workstreams.

• Communicate progress, outcomes, and next steps to Sales Operations leadership and sales stakeholders.

• Leverage AI to streamline routine tasks and expedite analysis and decision-making processes.

• Develop KPIs with management, monitor performance, and proactively identify potential risks.

• Advocate for Samsara’s cultural principles while expanding globally and across new office locations.

⛳️ Requirements

• 4–6 years of experience in Sales Operations, Revenue Operations, or a comparable analytical/operations role.

• Capability to manage project-level workstreams independently with minimal oversight.

• Proficiency in tracking metrics post-launch and addressing subsequent challenges.

• Strong written communication skills tailored to diverse audiences.

• Ability to present analyses and recommendations to senior leaders in real-time and address follow-up inquiries.

• Expertise in Salesforce.com and a solid understanding of the broader sales technology ecosystem.

• Experience with Lead-to-Cash systems and associated business processes.

• Strong analytical abilities and comfort in working with sales data.

• Serve as the primary resource for project-level data sources and reporting.

• Capacity to reconcile differing stakeholder perspectives and foster consensus.

• Excellent critical thinking skills related to sales policies and procedures.

• Bachelor’s degree or higher.

• Experience with Salesforce CPQ and/or Salesforce administration is preferred (ideal candidate).

• Background in supporting Enterprise or large-segment sales teams is advantageous (ideal candidate).

• Experience with public sector sales teams is a plus.

• Tangible examples of AI-driven solutions developed or implemented are preferred (ideal candidate).

• Ability to act as a liaison between technical stakeholders and business leaders is desirable (ideal candidate).

• Familiarity with Product Management and/or Six Sigma best practices is a nice-to-have but not mandatory.

🏝️ Benefits

• Performance-based bonus/variable pay.

• Equity options for eligible roles.

• Flexible, employee-driven remote working model.

• Professional development stipend.

• Comprehensive health insurance plans.

• Parental leave policies.

• Above-market total compensation potential.

• Flexible working arrangements.

• Office spaces available for employees who prefer in-person work.