Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and oversee the weekly sales forecasting process for the Acquisition team.

• Assist in annual planning activities, including target-setting, capacity modeling, market/segment sizing, and headcount planning.

• Create and manage territory models for BDR and Acquisition sales teams.

• Support the quota-setting methodology and its allocation.

• Take charge of optimizing lead-routing logic and associated processes.

• Act as a Sales Operations business partner to leaders within Acquisition sales.

• Oversee weekly, monthly, and quarterly reporting cycles, encompassing pipeline reviews, QBRs, and executive/board-level reporting.

• Develop dashboards and reports for pipeline, bookings, productivity, trends, risks, and opportunities.

• Assist with Salesforce data integrity, process documentation, and ongoing enhancement of sales workflows and systems.

• Collaborate with Finance, Deal Desk, Sales Enablement, and Marketing to execute go-to-market strategies.

• Contribute to strategic initiatives that support the scaling and growth of the Acquisition process.

⛳️ Requirements

• A minimum of 10 years' experience in Sales Operations, Revenue Operations, Business Operations, or a comparable analytical role.

• Preferably experience in supporting a BDR/SDR or Acquisition-oriented sales organization.

• Practical experience with sales forecasting, territory/quota design, or annual operating plan processes.

• Strong knowledge of lead routing logic and tools such as LeanData, Chili Piper, or native Salesforce routing.

• Experience in optimizing lead flow and assignment across BDR and Acquisition teams.

• A keen interest and desire to develop AI workflows using Claude, OpenAI, etc.

• Proficient Excel/Google Sheets modeling capabilities.

• Familiarity with Salesforce, Tableau, Sigma, or similar BI/planning tools is advantageous.

• Excellent analytical and problem-solving abilities.

• Outstanding communication skills and confidence in partnering directly with sales leadership.

• Highly organized and detail-focused, able to manage multiple recurring deliverables within deadline constraints.

• A self-starter who thrives in a fast-paced, dynamic environment.

• Experience in SaaS, telephony, or the high-tech industry is a plus.

• A Bachelor’s degree is required; a degree in Business, Finance, or a related Analytics field is preferred.

🏝️ Benefits

• Comprehensive medical, dental, vision, disability, and life insurance coverage.

• Health Savings Account (HSA), Flexible Spending Accounts (FSAs), and commuter benefits.

• Optional supplemental health coverage and life insurance.

• 401K matching and Employee Stock Purchase Plan (ESPP).

• Paid time off and sick leave.

• Paid parental and pregnancy leave.

• Family-forming benefits (IVF, Preservation, Adoption, etc.).

• Emergency backup care for children, adults, and pets.

• Employee Assistance Program (EAP) offering 24/7 counseling sessions.

• Complimentary legal services for legal advice, document creation, and estate planning.

• Employee bonus referral program.

• Assistance with student loan refinancing.

• One-on-one employee coaching, perks, and discount programs.

• Eligibility for variable pay and equity options.