Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and continuously enhance sales processes, workflows, and operational best practices throughout the GTM organization.

• Oversee forecasting processes, pipeline reporting, and sales performance metrics.

• Develop and sustain dashboards, reports, and business insights that assist leadership in decision-making.

• Aid in sales planning initiatives, which include territory planning, quota management, and compensation administration.

• Manage and optimize GTM systems, such as Salesforce and the wider sales technology stack.

• Act as the primary operational partner for Sales, Solutions Engineering, Customer Success, and Channel teams.

• Address day-to-day process and system challenges.

• Lead cross-functional initiatives from the planning stage to execution.

• Propel operational enhancements across the organization.

• Collaborate with Finance, Marketing, Legal, IT, and Enablement teams to refine processes and ensure operational cohesion.

• Uphold high standards of CRM data quality and operational excellence.

⛳️ Requirements

• 3–7 years of experience in Sales Operations, Revenue Operations, Business Operations, or a related field.

• Experience in a high-growth B2B SaaS or startup setting.

• Proficient in Salesforce and knowledgeable about modern GTM technology stacks.

• Advanced analytical capabilities with experience in Excel, Google Sheets, and BI tools.

• Demonstrated experience in managing forecasting, pipeline analysis, and operational reporting.

• Exceptional project management and cross-functional collaboration abilities.

• Strong problem-solving skills with a hands-on, execution-oriented approach.

• Excellent communication skills with the capability to work effectively across both technical and business teams.

• Salesforce Administrator certification or equivalent experience (desirable).

• Familiarity with sales engagement, CPQ, conversation intelligence, or revenue operations platforms (desirable).

• Understanding of AI-driven productivity tools and workflow automation (desirable).

• Experience supporting enterprise sales organizations (desirable).

🏝️ Benefits

• Remote work model.

• Health insurance and wellness benefits.

• Equity participation.

• Performance-based incentives.